When you make a booking through our website you will be re-directed via a link to one of four transport providers we partner with, where you will book directly with them via their website. Their full details will be provided on your booking confirmation Email. We currently work with Beniconnect, Alicante Private Transfers, hoppa (was resorthoppa) and Shuttle Direct. and GoEuro where you can buy Benidorm aiport bus tickets. Between them they carry over 50% of all passengers to and from Alicante airport.
Can I book last minute transfer?
All transfer providers require a minimum of 48 hours notice to make an online booking. This is due to the logistics required to arrange passenger pick-ups and ensure drivers and vehicles are where they need to be. We recommend that you book well in advance and at least 72 hours before arrival.
LAST MINUTE BUS: If you are arriving today or tomorrow there are 13 daily nonstop ALSA buses between Alicante airport and the center of Benidom. You can buy a ticket online for these even for travel today!
How do I meet the driver?
If you have booked a private taxi or private mini-bus the driver will be waiting with a sign with your name or the name of the company providing your transfer. Details of this will be on your confirmation voucher. Some companies may request you to go to the shuttle transfer desks below arrivals, please check meeting instructions carefully once received.
What happens if I can't find the driver?
In the unlikely event that you cannot locate your driver. Call the 24/7 emergency telephone number on your accommodation voucher. They will resolve any problems quickly. You will also find representatives of all companies at level -2 below arrivals.
How long does a shared transfer take?
You may have to wait at the airport or when you are picked up as shuttles run to a schedule. You may also have to wait for other passengers on the same and other flights to collect their luggage and make their way to the transfer departure area. This is usually less than 30 minutes. Once you depart the airport the average journey time to Benidorm is 60 minutes, Albir 65 minutes and Altea 75 minutes. Depending on the type of shuttle (economy or express) and time of day there may also be several drop-off points in resort before reaching your hotel.
How do I confirm my pick-up time to the airport?
If you have booked a shared transfer the details of how to confirm your pick-up time in resort will be detailed on your voucher received by Email when you made the booking. Please read these carefully. Some companies require you to confirm online 24 hours before departure, some will send a text to your mobile phone number or Email with the place and time of pick-up. There are also always 24/7 English speaking customer service numbers.